You can reach Spark Energy customer service team on 0845 034 7474 or customerservice@sparkenergy.co.uk. This is your first port of call for addressing any questions, issues or complaints or you may have.

In the vast majority of cases, a resolution can be reached at this level. If our customer service team are unable to resolve your issue, the issue will then be considered for complaint.

In such cases, please contact us by email: customer.resolutions@sparkenergy.co.uk or by letter:

Customer Resolution Team
Spark Energy Ltd
Ettrick Riverside
Dunsdale Road
SELKIRK
TD7 5EB