Customer Service Archive
You’re in safe hands with Spark (and we are with Macquarie!) If you’ve read about GB Energy ceasing trading this weekend and are alarmed…don’t be. We’ve been around since 2007 and buy energy for
Did you know, dodgy energy meters and energy theft costs the public £440 million every year? But what do we mean by a ‘dodgy meter’?
At Spark, we’re committed to offering our customers a genuinely excellent customer experience. That’s why we’re excited to have completed work on our new staff training facility – The Academy.
Today (Friday Sep 26) Ofgem released details of a commissioned report on the quality of customer complaint handling – urging suppliers to significantly improve the way they handle customers’ complaints. Nothing to argue with
As with all energy companies we like to try and keep our customers happy and help them where we can. We also welcome feedback and there’s many sites out there for that. But we