Today is Work-a-holics Day and if it wasn’t for our lovely customers, Spark wouldn’t be here – we just wanted to say a big thanks and let everyone know about some of the things we do, just for them. We’re a friendly bunch here at Spark Energy, with over 375 of us working hard every day to provide our customers with excellent service.
Our customer promise
We know you’d much rather spend time doing something fun instead of worrying about your energy supply. So, we promise to look after it for you. We do all the leg work and make energy as simple as it should be.
Our price promise
Whether you’re a new customer or you’ve been with us a while, we’re committed to offering you great value tariffs and a ‘Better than the Big Six’ service.
Why pay over the odds for your energy? When you move in with Spark, you’ll join Move-In Saver – a standard variable tariff that’s cheaper than the Big Six average. We check the prices monthly to make sure they’re competitive, and if anything needs to change, we’ll fix it. We’ll keep an eye on things, so you don’t have to, and we’ll always let you know if you can save.
Switching to Spark couldn’t be easier and only takes 5 minutes to receive an online quote.
Queries resolved online, on time
We appreciate that your time is precious, so we’ve designed a MyAccount section of our website – dedicated to you and specifically designed to make managing your energy easy! You can also check out your account information on our new app!
If you do need to speak to us (0345 034 7474), you can check the current waiting time on our website, and even arrange a call back.
We raise the bar
To meet growing demand and provide an industry leading service, we’re committed to increasing our in-house resources. The Spark Academy is home to our award-winning customer service department – and our HR & training functions, comfortable meeting rooms and adaptable new training space.
We’re growing fast and know how important the right people and resources are for providing excellent service to every single customer. If you picture yourself as part of a growing, caring and award-winning customer service team, then why not take a look at our vacancies!
The Spark team x