Celebrating International Women’s Day at Spark

Today is International Women’s Day. A day dedicated to celebrating the social, economic, cultural and political achievements of women around the globe.

Shouldn’t this be every day, I hear you ask? Well, at Spark HQ, we couldn’t agree more!

This is why we’re continuing to raise the bar with equality and why we have a good mix across all levels of the company, with 45% of our latest Spark Academy graduates being female.

To find out what working at Spark HQ is really like, we interviewed two of our sparkiest fem-ployees who knock it out the park on a daily basis.

Katherine Crowe, Learning & Development Manager

Katherine CroweWhat does your job role involve?

In the last year, my role has morphed into Learning & Development Manager for Spark which is now giving me the opportunity to spread the positivity that learning and development can bring to us all in the workplace.  I have an amazing team of Trainers and Quality support who are all actively involved in making a difference and ensuring that we all work as One Team across the business.

Why do you enjoy working at Spark?

From the moment I walked into Spark, I knew I wanted to be part of the team. The culture of Spark is all about being vibrant, never standing still and always striving to be better- this is exactly what Learning & Development is all about.

What drives you at Spark?

My personal drive is all about upskilling, fine tuning the skills we have, and developing those who aspire.  If we can help in some small way to make that happen, it adds to the satisfaction of the role.

Why do you think it’s important to have a gender balance in the workplace?

I think we all bring something different to the workplace.  I have never been overly concerned with gender balances as I would hope that employers identify the traits they need from the individual, regardless of their gender.  I am a big believer of supporting each other and know in the past that women in business, and certainly at manager levels, may not been seen in the same light, but certainly here at Spark it’s not something that comes into the equation.

Meg Darling, Customer Service Manager

Meg

What does your job role involve?

My priority in my day-to-day role is ensuring the team are the very best they can be, which in turn ensures we deliver an outstanding customer experience.

Planning our day, week and month ahead is key to ensuring we are organised and proactive in everything we do. Supporting our Team Managers in delivering great coaching/mentoring to their teams and supporting the successful delivery of any change into our business is also a key element of my job. I also look after continual process improvements that not only enhance customer interaction but also improve the morale and motivation of our team.

Why do you enjoy working at Spark?

Spark is a vibrant, forward-thinking company. I love being part of something where you can make a difference and you have the freedom to make it happen. My job challenges me every day in different ways, which in itself is refreshing. Last but by no means least, it’s all about the people. I work with a great team who make the working day successful, motivating and also fun.

What drives you at Spark?

My drive comes from the people around me and from motivating a team to create an environment where Customer Experience is at the heart of everything we do. A customer’s journey with their energy supplier is extremely important and with switching at an all-time high, it can have a major impact on the bottom line.

Why do you think it’s important to have a gender balance in the workplace?

A balanced gender talent pool is fundamental in any business. It allows a business to flourish by bringing many different skills, knowledge and creativity to the table. Without this diversity, we could potentially miss out on opportunities to not only grow our business but also motivate and engage our people, making it a great place to work.

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