Tenants should understand their energy rights

By Spark Energy CEO, Chris Gauld “This week it was announced that complaints to the Energy Ombudsman are at their highest level, more than doubling in the first six months of 2014 compared with the same

Save time, save hassle – the new Spark Energy App

Soon you’ll be able to check your balance, pay a bill, set up a direct debit, enter a meter reading and more with our new Spark Energy App. We understand that our customers want

With the right support we can create real competition

It’s a big week here at Spark Energy. We’re over the moon to say that we’ve hit the important milestone of 100,000 active customers, and can also announce that we’ve secured a further £200,000

0345 is the magic number

You might have noticed that we’ve recently replaced all of our 0845 numbers with 0345 alternatives. 0345 numbers have been introduced to make it fairer for you to get in touch from a mobile

Click, chat, call. Being here when you need us.

Another week and more negative stories about energy companies’ customer service. The media reported, following research by Which?, that energy providers answer their phones much more quickly to potential new customers than they do